Customer Service Essentials

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45 min
Group Class
Customer Service Essentials-0

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The fundamentals of Customer Service will be covered in this class and is suitable for individuals new to the area of Customer Service and also serves as a refresher course.

What you'll learn

You will learn:
What is Customer Service.
Why is Customer Service important.
How to apply basic Customer Service skills. 

This class is perfect for

Beginners in the customer service industry
Customer service representatives
Aspiring customer service professionals
Learn ,business-and-finance.leadership, with Kerri-Anne B | Amphy

Meet Kerri-Anne Brathwaite,

Your teacher

I offer consultancy services in the area of Customer Service which encompass customer service audits and customer service training. I have also held Customer Service workshops.

What to bring


How to participate

emailHead to your confirmation email or booking page, and click the button to join the stream.
zoom callIf you haven’t already, download Zoom for free on your computer or smartphone in advance.