Customer Service Essentials Class | Amphy
Customer Service Essentials with Kerri-Anne B | Amphy

Customer Service Essentials

The fundamentals of Customer Service will be covered in this class and is suitable for individuals new to the area of Customer Service and also serves as a refresher course.

What you'll learn

You will learn:
What is Customer Service.
Why is Customer Service important.
How to apply basic Customer Service skills. 

This class is perfect for

Beginners in the customer service industry
Customer service representatives 
Aspiring customer service professionals 

Your Teacher

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I offer consultancy services in the area of Customer Service which encompass customer service audits and customer service training. I have also held Customer Service workshops.

What students need


How to participate

Simply click the link in your confirmation email to join the video call.
Note: Be sure to download Zoom for free on a desktop or mobile device before your scheduled class.
Lesson price