Service Standards: Key to Branding the Experience
Creating an experience for both your employees and your customers is necessary to stand out from the competition. Creating service standards is the first step to doing just that.
What you'll learn
This course is all about building service standards for your business. The goal is to raise the service quality of your brand to establish a higher-quality brand identity. This includes how you treat customers, how employees interact, and quality assurance rules that you can't break. We all know how important user experience is in products. Many consumers choose a brand and become loyal to it based on the user experience. Despite the value of the product or service, they'll buy it i...Read more
This class is perfect for
Jan 01-07, 1970
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How to participate
Choose a time that suits your schedule.
Connect on Zoom from your email or ‘My Bookings’ page.
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