Service Standards: Key to Branding the Experience

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Service Standards: Key to Branding the Experience-1
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60 min
Group Class
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Creating an experience for both your employees and your customers is necessary to stand out from the competition. Creating service standards is the first step to doing just that.


What you'll learn

This course is all about building service standards for your business. The goal is to raise the service quality of your brand to establish a higher-quality brand identity. This includes how you treat customers, how employees interact, and quality assurance rules that you can't break. 
 
We all know how important user experience is in products. Many consumers choose a brand and become loyal to it based on the user experience. Despite the value of the product or service, they'll buy it i... 
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This class is perfect for

business owners, managers, executives, entrepreneurs

Listing availability

(Timezone: Etc/UTC)

Jan 01-07, 1970

Tickets
Group sessionUp to 100 seats
Group sessionUp to 100 seats

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Learn ,business-and-finance.leadership, with Kenneth B | Amphy
This account is verified by The Amphy Team for meeting quality standards of excellence.

Kenneth Bator

Your teacher

Ken has hosted and produced several podcasts including Branding the Experience, Cool Culture Corner, the CU Business News Podcast, Public Safety Talk Radio, and Beyond the Call. His articles have appeared in many publications including The Credit Union Journal, Lifestyle Entrepreneur, CU Business Magazine, ABA Bank Marketing, and as one of the first category directors of the recently launched Podcast Magazine. Ken is a well sought-after speaker and has presented during several conferences, both in-person and virtually, worldwide including an appearance as an “Icon of Influence” during the New Media Summit.










































How to participate

how to instruction

Choose a time that suits your schedule.

how to instruction

Connect on Zoom from your email or ‘My Bookings’ page.

how to instruction

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