Customer Service Essentials
What you'll learn
You will learn: What is Customer Service. Why is Customer Service important. How to apply basic Customer Service skills.
This class is perfect for
Beginners in the customer service industry
Customer service representatives
Aspiring customer service professionals
I offer consultancy services in the area of Customer Service which encompass customer service audits and customer service training. I have also held Customer Service workshops.
What to bring
Notebook
Pen