Customer Service Essentials

with

Kerri-Anne Brathwaite

Verified Teacher

100% (1)

45 min

Group Class

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The fundamentals of Customer Service will be covered in this class and is suitable for individuals new to the area of Customer Service and also serves as a refresher course.

What you'll learn

You will learn:
What is Customer Service.
Why is Customer Service important.
How to apply basic Customer Service skills.

This class is perfect for

Beginners in the customer service industry

Customer service representatives

Aspiring customer service professionals

Meet Kerri-Anne Brathwaite,

Your teacher

I offer consultancy services in the area of Customer Service which encompass customer service audits and customer service training. I have also held Customer Service workshops.

What to bring

Notebook

Pen

How to participate

Head to your confirmation email or booking page, and click the button to join the stream.

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Details

45 min - Group

No. of classes

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