Business English - Impeccable Customer Service
Want to travel or study abroad and to work in the hospitality industry as you do so? Or, you're already working in a customer service role and want to communicate more effectively in English? If the answer is "yes", then this course is for you.
What you'll learn
Students will learn essential customer service English as well as industry-specific English according to their current or desired work area. For example, restaurant customer service language and telephone customer service language for a technology product, can be very different. Since the ability to not only understand the vocabulary is crucial, but also that of hearing what a customer is requesting, one focus will be on developing listening skills. Another focus will be on intonat...Read more
This class is perfect for
Jan 01-07, 1970
What to bring
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How to participate
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